Legal
Refund Policy
This Refund Policy applies to all brands, stores, and commercial operations managed by V2 Digital LLC.
1. Eligibility
Refund requests are accepted within 7 days after receiving the product, provided the item is unused and in original condition.
2. Return Shipping
The customer is responsible for return shipping costs unless the product is defective or incorrect.
3. Refund Processing
Refunds are processed within 5–10 business days after the returned item is inspected and approved.
4. Non-Refundable Items
- Gift cards
- Final sale items
- Products damaged by misuse
- Orders already disputed via chargeback
5. Exchanges
Exchanges may be offered for variations such as size, color, or model when available.